Position Summary:

The Wealth Advisory Manager is responsible for leading the Wealth Advisory division within the Wealth Management Department. This includes managing a team of Wealth Advisors, providing mentorship and supervision, and ensuring the delivery of exceptional financial planning and client experiences. The role also includes independent administration of high-balance household relationships.

The Wealth Advisory Manager works directly with individuals and families to help them understand their financial circumstances and develop strategies to achieve both short-term and long-term financial goals. This includes meeting with clients to gain a comprehensive understanding of their financial picture and analyzing this information to provide realistic, meaningful recommendations tailored to each client’s needs.

This role provides guidance to teammates on maintaining strong communication with clients and external professionals to ensure the successful execution of client relationship objectives. The Wealth Advisory Manager supports the business development activities of the Wealth Management Department and leads interdepartmental collaboration efforts on behalf of the Wealth Advisory division.

The position also includes service on various Wealth Management committees, including the Fiduciary Committee, Business Development Committee, and other ad-hoc teams as needed. The Wealth Advisory Manager partners closely with Risk Management to update and maintain departmental procedures and actively participates in the development and execution of strategic plans for the division. This role also assists in the development of the annual budget and monitors financial performance to support long-term growth and success.

In addition, our FIRST Values apply to all teammates without exception.

FIRST Values

• Family – We support, trust, and respect each other, our customers, and our shareholders.
• Independence & Innovation – We embrace change as vital to our success.
• Relationships – We build relationships that are based on strong character, mutual loyalty, trust, and respect.
• Stewardship – We take care of ourselves so we can take care of others.
• Teamwork – We help each other grow and succeed.

Who we are:

The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.

The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us – it is the cornerstone of our success.

Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.

Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.

Although banking has evolved over the years, our mission and values have not and will not change.

What will you do:

Accountabilities

Leadership Management Accountability (LMA)

Lead with clear direction, providing the necessary tools to delegate and elevate for growth and development of teammates.

• Lead, motivate, and empower team to turn strategic initiatives into actionable and accountable behaviors and results. Hold regular one-on-ones, quarterly conversations, Level 10 team meetings, identify rocks for each teammate for each quarter.
• Establish high-quality teammate relationships consistent with the culture of FNB and in alignment with our FIRST Values.
• Provide coaching and mentorship by facilitating the personal and professional development of teammates to meet business objectives and strategy.
• Ensure teammate compliance with regulations and established policies.
• Inspire team to strive for the best outcomes. Utilize empathy and active listening skills.
• Represent Wealth Advisory, communicating clearly to advocate for them and then bringing decisions with direction back for them to own.
• Ensure that performance issues are addressed in an effective and meaningful manner.
• Recruit, hire, onboard, and mentor new Wealth Advisors.
• Participate in annual Strategic Planning sessions to determine goals. Lead quarterly rock setting sessions with team that drive toward annual goals.
• Challenge and engage teammates. Seek input and consider feedback when considering new initiatives for creating efficiencies and streamlining processes.

Client Relationship Management

Monitor client needs by establishing and managing relationships. Deliver exceptional client experience to ensure client retention, additions, and referrals. Facilitate ongoing and effective communication with internal and external stakeholders.

• Serving Wealth Advisory relationships, working with High Net Worth families.
• Provide a superior client experience that leads to client retention, additions, and referrals.
• Utilize Customer Relationship Management tool (FSC) to log client interactions and to perform reach-outs at designated intervals.
• Meet with clients to update financial plans and present realistic, meaningful recommendations based on clients' financial situations and goals.
• Communicate through various methods with both the client and external resources (lawyers, CPAs, etc) to work collaboratively to research and resolve issues.
• Review Daily Transaction History report and monitor Cash balances in all accounts.
• Approve monthly fees within established guidelines.
• Complete annual Administrative Reviews within established guidelines.
• Onboard new clients. Guide clients through the initial process, gathering financial data, explaining services, executing account opening paperwork, setting expectations for the relationship.
• Act as the primary point of contact for clients. Respond to emails and phone calls in a timely manner.
• Meeting preparation. Co-create the meeting agenda with investment manager to ensure productive discussions. Update and review financial plans in eMoney in advance of meetings.
• Conduct retirement planning and make recommendations on advanced techniques and strategies.
• Track and follow up on action items from client meetings.

Growth Mindset

Drive continuous growth by actively seeking learning opportunities to advance skillset, embrace a culture of continuous improvement and collaboration for department success, while enthusiastically pursuing ways to achieve defined growth goals.

• Maintain continual self-development as a leader, coach, mentor, and manager.
• Regularly identify and promote training opportunities for the team and self to enhance knowledge and adapt to emerging industry trends.
• Facilitate brainstorming sessions and cross-functional workshops to uncover new ways to optimize workflows and improve outcomes. Predict when a change may have ripple effects that call for collaboration with additional teams.
• Empower the team to take initiative in problem-solving and actively participate in developing solutions that align with department goals.
• Proactively apply new skills and insights from learning experiences to daily tasks, adjusting approaches to improve outcomes and efficiency.
• Offer regular, constructive feedback, focusing on growth areas and celebrating progress to reinforce a culture of improvement.
• Apply for membership in financial planning, investments, or estate planning group, attend meetings to foster professional network with attorneys, accountants, and others in the financial planning industry.
• Build relationships with Bank teammates at various branch locations (business bankers, personal bankers, ag bankers, tellers) by being available to answer questions via phone calls or in-person meetings.
• Follow up on leads and referrals to engage prospective clients, open new accounts, and bring new assets under management, while utilizing FSC to track leads, referrals, and opportunities.

Qualifications

Advanced degree in business or related field encouraged (MBA, JD, MPA). Ten or more years of relevant work experience in financial planning, extensive investment portfolio knowledge and relationship management or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position. Professional Certification (CFP) preferred.

Skills and Abilities

• Ability to work as a facilitator, coach and/or mentor to others.
• Ability to conduct relationships in a manner that ensures cooperation and positive results.
• Demonstrate a high degree of concern for professional and innovative client service.
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail. High level of accuracy required.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to adapt to the needs of the organization and teammates.

What’s in it for you?

• Health Insurance
• Dental & Vision Insurance
• Profit Sharing
• Paid Vacation & Holidays
• Company paid Short- and Long-Term Disability
• Tuition Reimbursement Program
• Teammate Banking Perks
• Community Volunteer Time
• And More!