Position Summary:
As a Wealth Advisor, you will manage individual client portfolios, primarily through our Framework Investment Portfolios (FIP) program, to help clients achieve their financial goals. You will analyze financial information to recommend strategies, products, and services aligned with each client’s objectives. In this role, you’ll build and maintain a strong client base, keep investment objectives current, and continuously acquire new clients. You’ll also collaborate across internal business lines to build relationships, generate referrals, and deliver comprehensive financial solutions.
In addition, our FIRST Values apply to all teammates without exception.
FIRST Values
- Family – We support, trust, and respect each other, our customers, and our shareholders.
- Independence & Innovation – We embrace change as vital to our success.
- Relationships – We build relationships that are based on strong character, mutual loyalty, trust, and respect.
- Stewardship – We take care of ourselves so we can take care of others.
- Teamwork – We help each other grow and succeed.
Who we are:
The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.
The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us – it is the cornerstone of our success.
Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.
Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.
Although banking has evolved over the years, our mission and values have not and will not change.
What will you do:
Accountabilities
Client Relationship Management
Monitor client needs by establishing and managing relationships. Deliver exceptional client experience to ensure client retention, additions, and referrals. Facilitate ongoing and effective communication with internal and external stakeholders.
- Provide a superior client experience that leads to client retention, additions, and referrals.
- Review Daily Transaction History report and monitor Cash balances in all accounts.
- Approve monthly fees within established guidelines.
- Properly and securely transmit and save any files and forms.
- Complete annual Administrative Reviews within established guidelines.
- Utilize Client Relationship Management software (FSC) to log client interactions and perform reach-outs at designated intervals.
- Meet with clients to update financial plans and present realistic, meaningful recommendations based on clients' financial situations and goals.
- Onboard new clients. Guide clients through the initial process, gathering financial data, explaining services, executing account opening paperwork, setting expectations for the relationship.
- Act as the primary point of contact for clients. Respond to emails and phone calls in a timely manner.
- Meeting preparation. Co-create the meeting agenda with investment manager to ensure productive discussions. Update and review financial plans in eMoney in advance of meetings.
- Track and follow up on action items from client meetings.
- Promote and monitor FNB Wealth Check so that clients have a place to aggregate all their personal financial data.
Growth Mindset
Drive continuous growth by actively seeking learning opportunities to advance skill set, embracing a culture of continuous improvement and collaboration for department success, while enthusiastically pursuing ways to achieve defined growth goals.
- Actively pursue training, workshops, or certification opportunities that advance professional knowledge and align with department objectives.
- Proactively apply new skills and insights from learning experiences to daily tasks, adjusting approaches to improve outcomes and efficiency.
- Offer regular, constructive feedback, focusing on growth areas and celebrating progress to reinforce a culture of improvement.
- Approach obstacles as learning opportunities, working collaboratively to identify solutions and adjust strategies as needed.
- Volunteer for new tasks or projects that enhance skill sets and provide additional value to the department.
- Solicit, welcome, and implement feedback from leaders, peers, COIs, and clients as a means to remain coachable, recognizing there is always room for growth and improvement.
- Follow up on leads and referrals to engage prospective clients, open new accounts, and bring new assets under management, while utilizing FSC to track leads, referrals, and opportunities.
- Enroll in a CFP certification program and complete the necessary courses to prepare for the CFP certification exam.
- Maintain all appropriate CE requirements to maintain your CFP certification as outlined by the corresponding board or society on an annual basis.
- Stay abreast of new developments, strategies, and trends in the financial planning, investment management, and wealth advisory industry.
Financial Plan Creation
Create basic foundational financial plans in eMoney for clients focused on their financial goals and provide advice for helping clients achieve their goals.
- Explain how the financial planning process works to your client to see if they want to engage in financial planning.
- Help the client discern their financial planning and retirement planning goals.
- Gather the necessary information from the client per our established checklist to put the financial plan together.
- Present the financial plan to the client and make recommendations that increase their probability of meeting their financial goals.
- Implement the plan for the recommendations that the client agrees to follow.
- Review and revise the financial plan each year that addresses changes that are happening in their lives.
Qualifications
Bachelor’s degree in business or related field preferred. One or more years of relevant work experience in financial planning, investment portfolio knowledge and relationship management or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position. Professional Certification (CFP) encouraged within five years of employment.
Skills and Abilities
- Demonstrate a high degree of concern for professional and innovative client service.
- Demonstrate solution-oriented service to customers.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to adapt to the needs of the organization and teammates.
What’s in it for you?
- Health Insurance
- Dental & Vision Insurance
- Profit Sharing
- Paid Vacation & Holidays
- Company paid short and long term disability
- Tuition Reimbursement Program
- Employee Banking Perks
- Community Volunteer time
- And More!